Employee Engagement

Want your employees to be more engaged? Here's how to do it.

1. Recognize your employees
Managers play the major role in encouragement and recognition of employees. According to Mike Ryan, Senior Vice President of Madison Performance Group, "...there is a lot of evidence that shows employees perform better when they feel their manager understands their job and encourages and rewards them.”

BENEFITS:
-Better Employee Productivity
-Improved Customer Service
-Revenue Growth
-Return on Working Capital

When your employees are happy, they provide better customer service and, therefore, your customers are happy. It's a win-win situation.

2. Create a Recognition Program
Streamlining your recognition program will make it much easier on your managers . Additionally, it communicates that part of your organization's culture is recognition.


Six Ways to Make Your Recognition Program Manager-Friendly

1. Sweat the small stuff during design
-"Dependability is in the details"
-Explore all the "what-ifs"
-Think beyond the general rules, think of the exceptions to the rules

2. Make it easy to manage
-Mimic existing system (brand aesthetics, administrative workflow, reporting hierarchy)

3. Communicate from the onset
-Goals of program will work only if managers commit to the program and participate
-Let managers know it is part of the employee engagement strategy

4. Establish a champion
-Have executive support/visibility
-Elect an executive spokeperson

5. Make training available on demand
-Safety training videos and flash movies (just in time training devices)
-Helps a manager become comfortable with the program / system at their own pace
-A catalog of training programs helps managers access it when they need it

6. Use reports for both control and insight
-User-friendly reporting process (gives planners an immediate sense of the vitality of the program)
-Reporting tools (such as data dashboard) compare manager's recognition with the performance of their team

Madison Performance Group offers a Workforce and Engagement Recognition program

Madison Performance Group blog

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